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Privacy Policy

Last updated: October 23, 2024

This Privacy Policy explains how BYTES USA, a sole proprietorship, collects, uses, discloses, and protects your personal data when you use our services. As a customer-focused business, we are committed to transparency and compliance with California privacy laws, including the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA).

Interpretation and Definitions

We/Us/Our: Refers to BYTES USA, operating as a sole proprietorship in California.
Consumer: A California resident as defined by the CCPA.
Personal Data: Information that identifies or can be linked to a particular individual.
Service Provider: Third parties we work with to provide services, such as payment processing and analytics.
Service: Refers to our website and all related consulting, IT support, and custom PC building services.
Cookies: Small data files stored on your device to track and improve your experience.

What Data We Collect

We collect the following personal data:

Identifiers: Name, email, phone number, and address.
Commercial Data: Records of products or services purchased.
Internet Activity: Browser type, IP address, and interaction with our website.

How We Use Your Data

We use your personal data to:

Provide and manage our services, including custom PC builds and IT support.
Respond to inquiries and offer customer support.
Process payments and deliver products.
Send updates, offers, and newsletters, unless you opt out.
Improve our services through analytics and feedback.

Your California Privacy Rights

As a California resident, you have the following rights under the CCPA:

Right to Know: Request details about what personal data we collect, use, and share.
Right to Delete: Request deletion of your personal data, subject to certain exceptions.
Right to Opt-Out: Opt-out of the sale of your personal data.
Non-Discrimination: We will not treat you unfairly for exercising your privacy rights.
To exercise these rights, contact us at contact@bytesusa.co.

Cookies and Tracking

We use cookies to:

Ensure smooth operation of our website.
Analyze user behavior with tools like Google Analytics.
Provide personalized ads and offers.
You can manage your cookie preferences through your browser or visit the Network Advertising Initiative to opt out.

Data Sharing

We share your personal data with:

Service Providers: For payment processing and analytics.
Business Partners: For offering relevant services and products.
Legal Authorities: When required by law.
We do not knowingly sell personal data of individuals under 16 without explicit consent.

Security and Data Retention

We store personal data only as long as necessary for the services we provide or to comply with legal obligations. While we strive to protect your data, no method of transmission is 100% secure.

Children’s Privacy

We do not collect personal data from children under 13. If you believe we have collected such data, contact us immediately to delete it.

Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

Contact Us

For questions or to exercise your privacy rights, contact us at:
Email: contact@bytesusa.co

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